Wednesday, October 01, 2008

Won't Get Fooled Again

Do you realize you probably get lied to on a daily basis? By people who purposely mislead you to get what they want?

We decided, due to my unemployment, to refi the house. Lending Tree said, "sure, we can do that!"

What was said on the phone: "We finance our own loans."

What's said in the documentation: "We intend to sell 100% of all loans."

What was said on the phone: "We need $400 dollars on your credit card to lock-in your interest rate. This will be reimbursed to you in the form of a check once the loan closes."

What's said in the documentation: "Your lock-in fee will not be refunded for any other reason (other than Lender is not able to close the loan)."

What was said on the phone: "There are no other closing fees other than the $3131 quoted."

What's said in the documentation: Column after column of "other" fees.

When confronted with these "discrepancies", we're told, "Well we don't know what your mortgage banker's fees are?"

"But you said there were no other fees?"

"No other fees from us."

"Even after we asked if there were any other fees, anywhere?"

"Well we don't know what your mortgage banker's fees are?"

"So you lied to us?"

"No. There was a miscommunication."

"Ahhh...so that's what a lie is called today!"


Eric

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